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Atlantic Business Continuity Services

Customized Planning Ensures Compatibility

Atlantic’s Business Continuity and Disaster Recovery Plans address all common threats while protecting the core processes unique to your business.

Business owners and managers with a plan know exactly what to do when a disruption hits. When internet service goes down, or a devastating storm keeps employees at home, we want you to be the business that keeps serving its customers, even when your competitors are scrambling.

Now, you know in a nutshell what business continuity is all about. It’s a strategic planning process which enables a business or organization to continue operating in the event of a disruption.

But all too often, we find that companies overrate their level of readiness. When an emergency or disruption hits – chaos and confusion ensue, rather than quick response and recovery.

Downtime Erodes Reputation, Profits

Downtime will happen. It’s not a matter of if, but when.

The number of threats is increasing; and they’re more costly than ever. According to a recent report from the International Monetary Fund (IMF), damages from natural disasters rose an estimated $20 billion on average per year in the 1990s, to about $100 billion per year during the decade that followed.

Natural disasters aside, an increased reliance on technology puts businesses at even more risk for downtime (see our Threats section below). Fortunately, a plan that focuses on core impacts can cover almost all conceivable threats. Those core impacts include:

  • people
  • facilities
  • technology
  • operations
  • communications
  • finances

Think you’re prepared? Try our Readiness Assessment, and get the answer in less than five minutes.

 

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Benefits

A Business Continuity or Disaster Recovery Plan provides many benefits.

  • Less downtime, so you can protect the market share you’ve worked so hard to gain

  • Compliance with increasing regulations and requirements from government agencies, insurance companies and customers

  • Quicker recovery to get you back to business sooner after an outage

Threats

Technology

A partner of ours relayed a story about one of their clients, who experienced a disruption from ransomware. This type of virus, known commonly as the CryptoLocker, encrypts your entire hard drive (and possibly any attached network drives) without your knowledge. Once complete, you can’t access anything on your computer, and you are directed to a site demanding that you pay $300 to retrieve the key for the encryption, so you can access your files and use your computer again. Sometimes, the “ransom” is even higher.

These denial of service attacks (DDoS) continue to make news headlines, and the problem is only expected to get worse. The FBI reports that billions of dollars are lost every year repairing systems left damaged by cybercrime. The targets in a majority of these cases are businesses.

Cybercrime can even go undetected. Researchers revealed that the open source security software estimated to run on two-thirds of servers on the internet had a major security flaw. The Heartbleed bug, as it’s been called, would have enabled attackers to steal personal data that would normally be protected under SSL/TLS encryption, with no evidence of intrusion.

While programmers quickly released a patch before any known damage was done, Heartbleed showed how vulnerable internet security remains today.

Utility Outages

The February 2014 ice storm that swept through the southeast region left hundreds of thousands of people in the dark for days. In South Carolina alone, 350,000 customers lost power. Even if businesses had power, there were cases where employees couldn’t make it to work because key roads and bridges were closed.

These type of widespread events often serve as a wake-up call and expose weaknesses in plans thought to be fail-proof. Read some of the important lessons learned in the aftermath of the ice storm.

Loss of a Key Employee

Losing a key employee can be one of the most disruptive events a business can experience. Yet, it is one of the least planned for impacts.

Not only does a new employee need to be trained, consider the knowledge base that leaves with the departing employee, especially when it involves a highly specialized line of work.

The tech firm Freescale Semiconductor, which manufactures microcontrollers (MCUs) and digital networking processors, experienced this very scenario. It didn’t lose just one employee; it lost 20 senior staff when the Malaysian Airlines Flight they were on disappeared in March 2014.

Does your company know how it will operate without a key employee or employees? Utilize Atlantic’s expertise today to implement a plan that will overcome this impact. Talk to us by phone, email or schedule a complimentary on-site visit.

Profile

The following profiles illustrate how Atlantic analyzes business operations to develop a strategic plan.

American Automated Payroll (AAP) provides payroll services for more than 1,000 customers. The company’s motto is “We’re in the business of peace of mind.” To prove that to potential clients, AAP turned to Atlantic to create a contingency plan, to ensure service would be maintained in case of a disruption.
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eGroup, Inc. enables businesses’ competitive positions by providing high-performance and secure ways to collect, store and access information. The company’s changing environment – and dedication to its clients – made it equally important to have both a plan for progress and a plan for the unexpected. As a business “constantly in motion”, finding the appropriate resource to develop contingency planning was essential.
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