Phone: 843-879-5028

Atlantic Business Continuity Services

Hurricane Florence Review – what did you learn?

September 15, 2018Scott CaveLessons Learned, News

As the impacts from Hurricane Florence affected many coastal and inland communities, our thoughts and prayers extend to those who suffered from this storm. While the recovery process may continue for some time, one of the best practices we’ve found to be extremely valuable after every disaster is the After Action Review. This process helps organizations to identify areas of improvement in plans while the event, actions, and timeline are all still relatively fresh. It’s great to have and implement plans in response to an event like Florence, but a critical improvement opportunity is missed if organizations don’t make time to identify and implement improvements quickly so the plans work even better next time. Following are some key areas to review and evaluate your plan’s performance, along with our observations during Florence.

Pre-Landfall Issues
Plan Triggers – Is your plan based on number of days until landfall or government announcements such as Operating Condition levels (OPCONs)? Generally those plans that used OPCONs or other government activation level announcements were in better position to coordinate with government along an evacuation decision timeline and were not caught unprepared when the Governor announced an evacuation order. We’ve also noticed in some cases that a hybrid approach, including both government triggers and days to landfall triggers, are effective in more complex organizations or plans.

Evacuation Team – Does your plan have a pre-identified evacuation team? While some of us may debate the timing and effectiveness of an evacuation order, the fact remains that the Governor’s order changes things quickly. Schools close, transportation routes change as lane reversals are implemented, and basic staples and supplies such as gasoline and groceries can become scarce. Plans that have an evacuation team identified to leave early and establish remote operations are in a much stronger position to maintain critical operations while these evacuation impacts are experienced even before the storm approaches.

Communications – Does your plan have redundant communication methods? If phone lines, cell towers, and/or internet service are disrupted, can you still communicate with your key people? Planning to evacuate key personnel, especially those responsible for communications to large audiences, to safe areas ensures that these critical functions continue. Always plan to position people with communication responsibilities (website updates, social media updates, email blasts, conference calls, etc.) to safe areas where power, phone service, and internet can be assured to remain active. Following Atlantic’s plan, I evacuated to a safe location well before landfall so I could continue providing support and updates to our customers and the business community at large. I had multiple means of communicating with a team back in the impact zone to get local reports and discuss the situation at regular predefined intervals.

Post-Landfall Issues
Re-entry Passes – Does your plan include regular annual updates to re-entry passes for evacuated areas? I helped facilitate daily conference calls for business and industry as part of my volunteer responsibilities with the Charleston County EOC. During those calls we answered a number of questions regarding re-entry passes. Make sure you have the correct people identified and updated on your re-entry passes with local and state authorities as part of your annual preparedness tasks.

Operational Rhythm – Does your plan include predetermined meeting times, conference calls, and communication updates to employees and customers? Maintaining an efficient and predictable schedule of daily operations helps everyone to find some structure in the middle of the chaos. People awaiting information updates during a disaster appreciate predictable times for communications. Decision-making is more effective when team members can plan to collect the necessary information in time for a meeting when those decisions will be discussed. Make sure your plan has a daily operational agenda that can be adjusted as needed.

Worst-Case Plans – Does your plan account for worst-case scenarios for people, facilities, communications, technology, and operations? We’ve seen some of the devastating impacts from Florence in North Carolina. Make sure your plan accounts for the recovery of all aspects of your organization following a major disaster that takes months or even years to get back to normal. Too many plans we review make too many false assumptions regarding staff, communications, technology, and alternate facility availability following a major hurricane or other disaster. Plan for the worst of a Katrina, Sandy, or Florence impacting your area and prepare accordingly.

Now that you’ve reviewed these common planning shortfalls or issues associated with Hurricane Florence, conduct your own After Action Review. Assemble your team and review each of the above areas in addition to those issues that were identified during this storm. Then develop your list of actions to address each issue and track them through regular monthly meetings until your plan has been updated and all issues have been addressed. If you need any help, we have a comprehensive and effective After Action Review process that we can facilitate for your organization. Please contact us for more information and make sure your organization is even better prepared for the next storm.

2017 Hurricane Season Readiness Tips

Start Planning Now for a Better Recovery

Hurricane Season is upon us, and the predictions and forecasts are generating many of the same questions in recent years:

Will we see El Niño this year, which may inhibit hurricane activity in the Atlantic?

How warm will the tropics be this year, and what will that mean for hurricane intensity?

These and many other hurricane questions are often difficult to answer accurately and confidently, even by the experts. However there is one question with a simple and certain answer.

When should you start planning for Hurricane Season? Now.

Hurricane Season begins June 1 and runs through November 30.

Although most of the powerful hurricanes generally occur between August and October, we have seen tropical systems appear earlier and sometimes even before the official June 1 start of the season. The reality is that we never know when and where these systems will form, so best practice is to have your organization’s plan ready to go by June 1.

When you consider the difficultly in completing this type of planning during the summer months with vacation schedules and other competing priorities, the best time for most organizations to complete their hurricane planning is in May or June.

We have reviewed many hurricane plans from a variety of organizations, businesses, and municipalities over the years, and have seen first-hand where most of these plans fall short. Following are three of the most common issues we see in hurricane plans that could lead to a poor or lengthy recovery from the next storm.

Does your Hurricane Plan suffer from any of the following issues?

1) Detailed preparation but vague recovery

Most hurricane plans we review fall into this trap. The plan may have 20 pages of detail covering the actions to be performed leading up to the hurricane, but only one or two pages of actions after the hurricane. The preparatory steps are important, but the recovery steps are even more important. The purpose of your plan should be a quick and effective recovery, so don’t skimp on this section of your plan.

2) Assumption of immediate return

Many hurricane plans assume that everyone will be able to return to their office, business, and homes very soon after the hurricane passes. Unfortunately, the failure to plan for lengthy evacuations can lead to disastrous results, and these stories have been told repeatedly after Katrina and Sandy. Make sure your plan anticipates the need to establish temporary office and housing inland for extended periods of time.

3) Limited or no alternate communications

Most of the plans we review do not have adequate redundancy for communication systems. After life safety, communications is the top priority for any organization following a hurricane or any other disaster. It is an all too common, but faulty assumption that standard landline, cellular, or internet access will be available following a significant regional disaster like a hurricane. Plans must account for the need for alternate communications to your employees, customers, vendors, and other stakeholders.

We will cover additional hurricane planning tips in future articles. Please share your questions about your hurricane plan so we can address those as well.

RESOLVE TODAY:

Now is the time to start, review, or update your Hurricane Plan. Start by taking our Readiness Assessment to benchmark your organizational readiness for hurricanes and other disasters. Then contact us for a complementary review or your Hurricane Plan by one of our certified experts.

Getting Ready for Hurricane Season – Practice makes Prepared

As the 2016 Hurricane Season opens, another year has passed since most organizations have experienced one of these devastating storms. Many years or even decades have passed since communities or organizations in Florida, Georgia, South Carolina, North Carolina and many other states have experienced the full impact of a major hurricane. While most are thankful and rejoice in this reprieve, the reality is that the more removed we are from experiencing a hurricane the less prepared we are for the next one… unless we practice.

Over more than ten years of working with organizations to prepare annually for each hurricane season, we have found that the best indicator of an organization’s hurricane readiness is the extent to which it actively tests, or exercises, its hurricane plan. We have reviewed all types of hurricane plans of varying complexity, detail, and length, and even the most impressive looking plans can be rendered ineffective if they haven’t been exercised, especially within the current year.

The main problem with most plans is the people responsible for implementing them. People are often the weakest link in any hurricane plan because people require regular training and practice to become proficient at most tasks, especially during the stress of a crisis or disaster. If we expect people to perform their crisis responsibilities effectively during one of the most stressful events of their lives, then we must give them the opportunity to practice these tasks, at the very least annually.

Hurricane exercises also identify plan gaps, issues, and false assumptions that refine and improve the plan and the organization’s overall readiness. Exercises improve the plan in a unique way by placing the organization, people, and plan through the many expected and unexpected impacts in a simulated and relatively stress-free environment. The improvement plan that results from these exercises allows an organization to put lessons learned into action, yielding a much higher degree of preparedness and overall readiness.

Fortunately, more organizations are making exercises an active and integral element of their overall continuity or preparedness program. Over the first half of 2016 Atlantic facilitated (or as of this writing was scheduled to facilitate) at least a dozen exercises. Following are some best practices that we have learned through this recent and prior exercise experience:

1. Just do it. Plan and schedule your exercise now before other projects or priorities get in the way. Put it on your calendar at least 6 weeks from now and start planning for it.

2. Dust off that plan. Make sure your plan is ready to be tested. Spend some time reviewing, discussing, and updating the plan in preparation for the exercise.

3. Train first. Don’t throw your people into an exercise “cold” without some training on the plan they are supposed to test. Warm them up with a thorough review of the plan, their roles and responsibilities.

4. Crawl, Walk, Run. While it may be tempting to use that worst-case scenario Category 5 hurricane for your first exercise, it probably won’t accomplish much. Set realistic objectives for each exercise and design the scenario to reasonably achieve them without excessive complexity. Exercises should begin with a relatively simple scenario and build in complexity and difficulty over time through successive exercises.

Make sure your organization is ready for this hurricane season. Schedule your hurricane exercise today using the tips listed above. If you’d like an experienced facilitator to help with your exercise, please contact us so we can partner with you in this critical best practice and leading indicator for hurricane readiness.

Hurricane Danny Announces the Peak of Hurricane Season

August 21, 2015Scott CaveNews

The formation of Hurricane Danny coincides with the start of the peak of hurricane season, roughly August 15 through October 15. While this storm is projected to weaken, its path and future are still unknown. Now is the time to review Hurricane Plans in Florida, Georgia, South Carolina, North Carolina, and along the Gulf Coast. Hurricane planning requires advanced preparedness in many different areas and should begin before the season starts on June 1 to ensure that an organization is ready for these storms whenever they occur. However following are some actions that every organization should be implementing now in response to Danny and the peak of hurricane season:

1) Update emergency contact information. Make sure you have current emergency contact information for all employees, critical vendors and suppliers, and customers or other stakeholders.
2) Test back-up systems. Test any back-up systems such as generators, communications, IT systems, etc.
3) Verify alternate locations. If you must evacuate, or if the storm damages your primary location, make sure you know where you will go and what you will bring to recover operations from an alternate location. Consider locations that are nearby and distant so you have options depending on the extent of local vs. regional damage.
4) Talk to key people. Discuss your plans with key employees, vendors, customers, and other stakeholders to ensure that their plans support or agree with your organizational plan.
5) Review financial plan. Check your insurance policies, documentation required for a claim, bank information, lines of credit, and other financial documentation to support your organization if the storm damages your assets or impacts your operations.

Remember that hurricanes are a unique threat because they offer plenty of warning before landfall. Don’t miss out on this great opportunity that hurricanes offer to start implementing these preparedness actions today while the winds are calm. A great place to start is our Hurricane Readiness Assessment that will help you benchmark your organization’s plan against our best practices. Upon completing the Hurricane Readiness Assessment, we will send you a report card with grades in each key readiness area to help you understand your gaps and areas for improvement. Please contact us for more information if you need any help preparing your organization today.

Hurricane Season Arrives Early

May 8, 2015Scott CaveNews

Although we are still a few weeks away from the official start of hurricane season on June 1, the season is now open with the formation of Subtropical Storm Ana last night off the South Carolina coast. Organizations that plan to survive and thrive through Ana and other storms this season should heed this early season storm and plan now for effective hurricane recovery. Following are a few tips to keep in mind while reviewing or writing your hurricane plan.

1. Plan to Recover. Planning should always begin with the end goal in mind. The purpose of your hurricane plan should be to recover quickly and effectively, with an intentional emphasis on recover. We have reviewed many hurricane plans from a variety of organizations, businesses, and municipalities over the years, and have seen first-hand that most plans fall short in the recovery section. The plan may have 20 pages of detail covering the actions to be performed leading up to the hurricane, but only one or two pages of actions after the hurricane. The preparatory steps are important, but the recovery steps are even more important. If you don’t have a detailed recovery plan then your plan is setting your organization up for failure.

2. Plan to Relocate. In the worst-case scenario, a major hurricane could cause enough damage that it may take weeks or even months to return back to your regular facility or office. Your organization needs a long-term plan to conduct operations at some inland facility for an extended period of time. This involves more than just finding another building or office space. There are housing considerations, families, pets, children, day care, schools, and a long list of other technical, resource, and planning issues. Make sure your organization takes the time to really unpack all details associated with long-term relocation of your people, technology, equipment, communications, etc.

3. Plan to Recalibrate. Even the best plans don’t always play out as expected. In our experience, the best plans are those that have the most options. Make sure your plan has enough flexibility and options to allow your team to recalibrate and adjust as needed based on the conditions of the event. Time and again we see the value of plan exercises as the best way to identify gaps or weaknesses in plans that often lead to more plan options. Continue to take time for tabletop exercises to engage your team in the plan and identify those areas that can be improved or strengthened. This practice is invaluable in setting your team up for success to recalibrate and adjust as needed during an actual event.

We will cover additional hurricane planning tips in future articles. Please share your questions about your hurricane plan so we can address those as well.

RESOLVE TODAY. Now is the time to start, review, or update your Hurricane Plan. Start by contacting Atlantic for a Hurricane Readiness Assessment on-site with your team. We will walk you through a brief hurricane exercise to test your current plan and identify your gaps or areas for improvement. We’ll leave you with a detailed report of how you can improve your plan to not only survive, but thrive through the next storm that may impact your organization.

Tropical Storm Arthur Offers Hurricane Preparedness Drill

July 1, 2014Scott CaveNews

Tropical Storm Arthur formed off Florida’s coast last night and provides an early season test for Hurricane Plans in Florida, Georgia, South Carolina, and North Carolina. Hurricane planning requires advanced preparedness in many different areas and should begin before the season starts on June 1 to ensure that an organization is ready for these storms whenever they occur. Following are some actions that every organization should be implementing now in response to Arthur:

1) Update emergency contact information. Make sure you have current emergency contact information for all employees, critical vendors and suppliers, and customers or other stakeholders.
2) Test back-up systems. Test any back-up systems such as generators, communications. IT systems, etc.
3) Verify alternate locations. If you must evacuate, or if the storm damages your primary location, make sure you know where you will go and what you will bring to recover operations from an alternate location. Consider locations that are nearby and distant so you have options depending on the extent of local vs. regional damage.
4) Talk to key people. Discuss your plans with key employees, vendors, customers, and other stakeholders to ensure that their plans support or agree with your organizational plan.
5) Review financial plan. Check your insurance policies, documentation required for a claim, bank information, lines of credit, and other financial documentation to support your organization if the storm damages your assets or impacts your operations.

Remember that hurricanes are a unique threat because they offer plenty of warning before landfall. Don’t miss out on this great opportunity that hurricanes offer to start implementing these preparedness actions today while the winds are calm. Our Readiness Assessment will help you benchmark your organization’s plan against our best practices, while providing valuable recommendations for improving your planning efforts. Please contact us for more information if you need any help preparing your organization today.

Business and Community Hurricane Preparedness Often Falls Short

June 19, 2014Scott CaveNews

By Scott Cave, Principal, Atlantic Business Continuity Services

Hurricane Season is here, and with it comes the annual predictions, prognostications, and planning tips. However when it comes to preparedness for hurricanes, many businesses and organizations don’t go far enough in their preparations and planning. Think about it: when was the last time you heard a story where an organization’s leader states that they are quickly resuming normal operations thanks to their highly effective hurricane planning? The unfortunate fact is that most organizations do not really understand how to plan for hurricanes or other disasters, and even when they do plan, their planning is often not comprehensive or flexible enough to lead to a successful recovery.

There are usually two critical shortcomings in an organization’s hurricane planning: (1) not enough detail for exactly how to recover and resume normal operations after a hurricane, and (2) lack of adequate planning for the most unpredictable variable in their plan: availability of their people.

After reviewing many hurricane plans we have observed a troubling trend. Most plans are very detailed in the steps leading up to the hurricane but very limited in prioritizing and spelling out the specific actions to take after the hurricane passes. While many organizations have practiced getting ready for an approaching hurricane, very few have the experience of recovering from a major hurricane. Therefore most organizations simply don’t have that real-life experience to draw from when writing that part of the plan. As a result, the post-hurricane steps, or the recovery phase of the plan, is often brief, leaving the entire organization at risk for a poor recovery.

Similarly, most organizations don’t fully consider the unpredictability of the human factor in hurricane response and recovery. They often assume that key employees will be ready and able to perform their duties on a normal schedule, either at the office or remotely. The hard lessons from Superstorm Sandy were that organizations had unrealistic expectations of their employees, or they didn’t go far enough in planning for the worst case, such as employees being unable to work for long periods of time because their homes were destroyed. Organizations also failed to set-up remote recovery sites at locations outside the region, and even if they did, they neglected to consider that employees either could not travel to those sites or were unwilling to leave their families or community while in need. The bottom line lesson: even with perfect planning in other areas, communications, technology, facilities, and others, without proper planning for the availability of key people the plans fell short of their intended purpose, with the sad result that many organizations may never fully recover.

To avoid these common shortfalls, review your hurricane plan while asking these questions:

How much detail does the plan devote to hurricane response (pre-storm) vs. hurricane recovery (post-storm)?

Does the plan adequately address all of the staffing, technology, communications, operational, facility, and other issues your business or organization will likely face for weeks or even months after a major hurricane?

Do you assume too much about your employees’ ability to work following a hurricane?

Have you discussed the impacts of a hurricane with each key employee to understand their family and home preparedness plans, and how those plans may or may not fit with the business plan?

Businesses and organizations that ask these tough questions about their hurricane plan will be better prepared and poised for a quicker and more effective recovery.

Preparing for Hurricanes – The 4 P’s of Preparedness

June 17, 2014Scott CaveNews

4p's of preparing

People

  • Create an Emergency Contact List with in-state and out-of-state contacts for each employee.
  • Consider reserving hotel rooms for key employees and their families so you can stay together with key people during the evacuation.
  • Partner with employees to plan for their families and homes so their personal plan can coordinate with your business/organizational plan.
  • What are your critical vendors going to do during a major hurricane? How will you contact them and do they have a plan to continue operations after a major hurricane?
  • What do your customers/stakeholders need or expect from you during a major hurricane? What do you need to communicate to them in advance?

Places

  • Find an alternate workplace at least 150 miles inland. Consider hotels, business office parks and business associates in the Upstate who may have extra space available to lease.
  • Protect your facility with hurricane windows/shutters/panels. Identify who will install these devices and when in response to an approaching storm.
  • Consider a generator for back-up power. What size do you need, what will the fuel source be, and what will it power?
  • Can you conduct work remotely on a computer without a connection to the office computers or servers? Will you be able to access e-mail while your office is “down”?
  • Can you forward your main phone and fax to a remote location? How long does it take before the forwarding is effective? Can your cell phone or other device receiving the forwarded calls handle the volume of calls you expect?
  • How quickly will you be able to return to your office after an evacuation? Talk to your local County Emergency Management office to understand the Re-Entry process into your County. You should register your key employees in advance with your County Emergency Management office to allow access through Checkpoints before the public has been given permission for Re-Entry.

Property

  • Complete a inventory of all physical assets, including computer hardware and other critical equipment.
  • Schedule an Insurance review with your agent. Know what is covered, what is not covered, and what types of records you’ll need to file a claim. Do you have adequate coverage for the current value of your assets?
  • Determine financial records and hard copy records to be protected. How will you protect them from water, wind, etc?
  • What types of physical resources need to be packed for an evacuation? Ask all employees to identify critical files, books, etc. that they need to take with them during an evacuation.

Processes

  • Document all critical processes or functions so there is a written procedure that someone else can follow if necessary.
  • Consider cross-training so more than one person can perform each critical process.
  • Create list of supplies, resources, and vendors required to complete these critical processes.

For assistance in preparing a plan to protect your business or organization, contact Scott Cave at 843-879-5025.

Hurricane Season Already?

April 9, 2014Scott CaveNews

storm season imageStart Planning Now for a Better Recovery

After a long winter of ice storms, snow, and cold temperatures, we barely get to enjoy the first days of Spring before the predictions begin for this hurricane season.

Will we see El Niño this year leading to less hurricane activity in the Atlantic?

How warm will the tropics be this year, and what will that mean for hurricane intensity?

These and many other hurricane questions are often difficult to answer accurately and confidently, even by the experts.  However there is one question with a simple and certain answer.

When should you start planning for Hurricane Season?  Now.

Hurricane Season begins June 1 and runs through November 30.

Although most of the powerful hurricanes generally occur between August and October, we have seen tropical systems appear earlier and sometimes even before the official June 1 start of the season.  The reality is that we never know when and where these systems will form, so best practice is to have your organization’s plan ready to go by June 1.

When you consider the difficultly in completing this type of planning during the summer months with vacation schedules and other competing priorities, the best time for most organizations to begin and complete their hurricane planning is in April and May.

We have reviewed many hurricane plans from a variety of organizations, businesses, and municipalities over the years, and have seen first-hand where most of these plans fall short.  Following are three of the most common issues we see in hurricane plans that could lead to a poor or lengthy recovery from the next storm.

Does your Hurricane Plan suffer from any of the following issues?

1) Detailed preparation but vague recovery

Most hurricane plans we review fall into this trap.  The plan may have 20 pages of detail covering the actions to be performed leading up to the hurricane, but only one or two pages of actions after the hurricane.  The preparatory steps are important, but the recovery steps are even more important.  The purpose of your plan should be a quick and effective recovery, so don’t skimp on this section of your plan.

2) Assumption of immediate return

Many hurricane plans assume that everyone will be able to return to their office, business, and homes very soon after the hurricane passes.  Unfortunately, the failure to plan for lengthy evacuations can lead to disastrous results, and these stories have been told repeatedly after Katrina and Sandy.  Make sure your plan anticipates the need to establish temporary office and housing inland for extended periods of time.

3) Ignoring home, family and pets

Some hurricane plans include paid hotel rooms for a management team or emergency team of key staff members.  Unfortunately these plans often fail to include family members and pets, which puts people in a difficult position when they are weighing their family vs. job responsibilities.  Other plans do not allow enough time off for staff to prepare their homes and families for an approaching hurricane, or to be home to recover and repair damage after a hurricane.  Make sure you plan for these human elements to ensure that your people can balance job vs. home demands during these stressful times.

We will cover additional hurricane planning tips in future articles.  Please share your questions about your hurricane plan so we can address those as well.

RESOLVE TODAY:

Now is the time to start, review, or update your Hurricane Plan.  Start by taking our online Readiness Assessment to benchmark your organizational readiness for hurricanes and other disasters.  Then contact us for a complementary review or your Hurricane Plan by one of our certified experts.

Hurricane Planning Should Focus on Recovery and People

May 17, 2013Scott CaveNews

Find the right balance between pre-storm response & post-storm recovery efforts.

As we approach the official start of Hurricane Season on June 1st, we will be inundated with predictions, prognostications, and planning tips.

However when it comes to preparedness for hurricanes, we see all too often that businesses and organizations don’t go far enough in their preparations and planning.

Think about it: when was the last time you heard a story where an organization’s leader states that they are quickly resuming normal operations thanks to their highly effective hurricane planning? The unfortunate fact is that most organizations do not really understand how to plan for hurricanes or other disasters, and even when they do plan, their planning is often not comprehensive or flexible enough to lead to a successful recovery.

There are usually two critical shortcomings in an organization’s hurricane planning:

  1. Not enough detail for exactly how to recover and resume normal operations after a hurricane.
  2. Lack of adequate planning for the most unpredictable variable in their plan: availability of their people.

After reviewing many organizations’ hurricane plans, we have seen a troubling trend. Most plans are very detailed in the steps leading up to the hurricane but very limited in prioritizing and spelling out the specific actions to take after the hurricane passes.

Don’t be alarmed if your hurricane plan falls in this category – it is very common. While many of us have practiced getting ready for an approaching hurricane, very few of us (thankfully) have the experience of recovering from a major hurricane. We simply don’t have that real-life experience to draw from when writing that part of the plan. As a result, the post-hurricane steps, or the recovery phase of the plan, is often brief, leaving the entire organization at risk for a poor recovery.

Make sure employees are able to resume work.

Similarly, most organizations don’t fully consider the unpredictability of the human factor in hurricane response and recovery. They often assume that key employees will be ready and able to perform their duties on a normal schedule, either at the office or remotely. The hard lessons from Superstorm Sandy were that organizations had unrealistic expectations of their employees, or they didn’t go far enough in planning for the worst case, such as employees being unable to work for long periods of time because their homes were destroyed.

Organizations also failed to set up remote recovery sites at locations outside the region, and even if they did, they neglected to consider that employees either could not travel to those sites or were unwilling to leave their families or community while in need.

The bottom line lesson: even with perfect planning in other areas, communications, technology, facilities, and others, without proper planning for the availability of key people the plans fell short of their intended purpose, with the sad result that many organizations may never fully recover.

RESOLVE TODAY: Review your hurricane plan while asking these questions:

  • How much detail does the plan devote to hurricane response (pre-storm) vs. hurricane recovery (post-storm)?
  • Does the plan adequately address all of the issues our business or organization will likely face for weeks or even months after a major hurricane?
  • Do we assume too much about our employees’ ability to work following a hurricane?
  • Have we discussed the impacts of a hurricane with each key employee to understand their family and home preparedness plans, and how those plans may or may not fit with the business plan?

In our next article around June 1st, we will provide a detailed list of hurricane planning best practices to follow to ensure that your organization is prepared. In the meantime, please contact us if you’d like more information or to schedule a complimentary review of your hurricane plan.